FAQ

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Frequently Asked Questions

Yes, ArenaCFX is registered in the United States under the US Securities & Exchange Commission and UK Government's Companies House and complies with all applicable laws and regulations in each jurisdiction in which it operates.

ArenaCFX is a platform that gives you access to earn from a wide spectrum of decentralized innovation. If you're looking to simply earn while you invest in digital currencies, ArenaCFX remains the easiest place to earn and manage your digital currencies.

Of course, You can.

The ArenaCFX platform is a user-controlled, non-custodial platform which means that you, and only you has access to your account to move and receive funds. ArenaCFX do not have access to your account, meaning that we cannot move funds on your behalf even if you lose access to your account.

We built a 2FA into the platform as an extra layer of security to help protect against unauthorized access to user accounts. We encourage you to turn on the 2FA within your account as a protective measure.

If you are sending an ERC-20 token (eg. USDC, DAI, MKR etc.): You will need ETH in your existing Wallet account in order to pay a miner's fee when sending this cryptocurrency. This is because ERC-20 tokens are issued on the Ethereum blockchain and transactions on the Ethereum network, such as sending ERC 20 tokens, require Ether.

All ArenaCFX transactions are processed on the blockchain. In the event you send funds to the incorrect address, ArenaCFX will not be able to recover funds.

To contact our support team, please visit the support widget on the platform and the next available administrator will attend to you as soon as possible. You can also send us a mail of your enquiry using support@arenacfx.com

To withdraw your funds, log into your ArenaCFX account and click on the relevant cryptocurrency you wish to withdraw, click on "Withdraw" button. Follow the prompt to specify how much you would like to withdraw, and where you would like these funds to go.

Yes, The minimum withdrawal amount is $1. ArenaCFX enforces low minimum withdrawal amount to ensure that your funds are always accessible.

There are no maximum withdrawal limits on ArenaCFX, you can withdraw all of the funds that you have at any point

If you've forgotten your password, please visit the "Forgot password" page and follow the on-screen instructions

Please check your spam folder to ensure that your account confirmation or password reset email was not accidentally mislabeled. If you are still unable to find this email, please contact us at support@arenacfx.com

If you own cryptocurrency on another platform or wallet, you can transfer them to your ArenaCFX account to earn passive income.

Cryptocurrencies are deposited via a "deposit address". To view the deposit address of your ArenaCFX account, login to your ArenaCFX account, select the coin you wish to deposit and click on the Deposit button. Put in the amount you wish to deposit and click on continue. You will see the deposit address. Copy and paste the address to the platform or wallet you are withdrawing from to transfer them to your ArenaCFX wallet.

Transferring funds from an external platform/wallet to ArenaCFX involves three steps

  1. Withdrawal from the external platform/wallet
  2. Blockchain network confirmation
  3. ArenaCFX credits the funds to your account

An asset withdrawal marked as "completed" or "success" in the platform you're withdrawing your crypto from means that the transaction was successfully broadcast to the blockchain network. However, it might still take some time for that particular transaction to be fully confirmed and credited to the platform you're withdrawing your crypto to. The amount of required "network confirmations" varies for different blockchains.

Due to possible network congestion, there might be a significant delay in processing your transaction if;

  1. If the transaction has not yet been fully confirmed by the blockchain network nodes, or has not reached the minimum amount of network confirmations required by our system, please wait patiently for it to be processed. When the transaction has been confirmed, ArenaCFX will credit the funds to your account.
  2. If the transaction is confirmed by the blockchain but not credited to your ArenaCFX account, simply check the deposit status and then submit an enquiry for the issue to be resolved.

ArenaCFX currently works with the following cryptocurrencies:

  1. Bitcoin (BTC)
  2. Binance Coin (BNB - BSC)
  3. Binance Coin (BNB)
  4. Ethereum (ETH)
  5. Tether USD (USDT - ETH)
  6. Tether USD (USDT - Trx)
  7. USD Coin (USDC - ETH)
  8. Binance USD (BUSD - ETH)
  9. TrueUSD (TUSD -ETH)
  10. Cardano (ADA)
  11. Solana (SOL)
  12. Ripple Coin (XRP)
  13. Dogecoin (DOGE)
  14. Polkadot (DOT)
  15. Shiba Inu (SHIB - ETH)
  16. Polygon (MATIC - MATIC)
  17. Polygon (MATIC - ETH)
  18. Wrapped Bitcoin (WBTC -ETH)
  19. Dai (DAI -ETH)
  20. Litecoin (LTC)
  21. Chainlink (LINK - ETH)
  22. Algorand (ALGO)
  23. Tron (TRX)
  24. Bitcoin Cash (BCH)
  25. Stellar (XLM)
  26. Hedera (HBAR)
  27. Ethereum Classic (ETC)
  28. Monero (XMR)
  29. Theta (THETA)
  30. Tezos (XTZ)
  31. Aave (AAVE - ETH)
  32. Maker (MKR - ETH)
  33. Zcash (ZEC)
  34. Dash (DASH)
  35. Yearn Finance (YFI -ETH)
  36. NEM (XEM)
  37. OMG (OMG - ETH)
  38. Ankr Network (ANKR - ETH)
  39. Bitcoin Gold (BTG)
  40. DigiByte (DGB)
  41. Binance USD (BUSD - BSC)
  42. USD COIN (USDC - BSC)
  43. SHIBA INU (SHIB - BSC)
  44. PANCAKESWAP (CAKE - BSC)
  45. BASIC ATTENTION TOKEN (BAT - ETH)
  46. TERRA (LUNA)
  47. ELROND (EGLD)

ArenaCFX is constantly researching cryptocurrencies with intentions to add wallets which meet our quality standards.

ArenaCFX is very selective when it comes to the currencies that we support. There are many different factors that determine whether or not ArenaCFX will support a certain currency, and if all the ArenaCFX criteria is met by the particular currency, it will be added. So keep an eye out for your favorite crypto and fiat currencies, as they may be added.

ArenaCFX is available as a global platform usable from anywhere in the world.

ArenaCFX

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